Contact Us

Contact Us2026-02-17T19:07:54-05:00

a journey together starts from first contact

head office

OTTAWA, ONTARIO, CANADA

email
whatsApp / Telephone:

+1 (613) 8684869

[Monday to Friday  |  9:00 AM – 6:00 PM]

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frequently asked questions

Who is POL‑Bridge Agency for?2026-02-17T18:14:20-05:00

POL‑Bridge Commerce serves two main groups:

Polish manufacturers and brand owners who want to enter or expand in the U.S. and Canadian markets.

North American retail chains, distributors, and importers looking for reliable Polish suppliers of consumer goods.

 

What product categories do you focus on?2026-02-17T18:20:13-05:00

We primarily work with Polish manufacturers of consumer goods, including:

Home goods and household products

Landscaping and gardening products

Small home appliances and related accessories

We also get involved in special projects, like ‘road safety’ systems, or industry specific requests

If your products fall outside these categories but are consumer‑oriented and export‑ready, you can still contact us and we will assess the fit.

Do you only work with Polish companies?2026-02-17T18:22:54-05:00

Yes. Our specialization is Polish manufacturers and brand owners who want to sell in the United States and Canada. This focus allows us to understand local realities in Poland and match them with North American market expectations.

What stage should a Polish manufacturer be at to work with you?2026-02-17T18:23:57-05:00

You should already have:

Stable production and quality control

Regular sales in Poland and/or the European Union

Basic export readiness (or willingness to invest in it)

Existing export or Amazon experience is helpful but not required. We can support you in becoming export‑ready.

How do you select the manufacturers you represent?2026-02-17T18:24:50-05:00

We review:

Product quality and positioning

Production capacity and reliability

Existing documentation, certificates, and packaging

Readiness to adapt to North American requirements

We focus on long‑term partnerships, so we only take on manufacturers where we see realistic potential for success.

How does cooperation with North American buyers work?2026-02-17T18:26:16-05:00

For buyers and distributors, we:

Clarify your product needs, price positioning, and volume expectations

Shortlist and pre‑screen suitable Polish manufacturers

Coordinate samples, offers, and meetings

Support communication, time zones, and documentation

You work through a single, bilingual North America–based contact at POL‑Bridge Agency.

Are you a broker, agent, or distributor?2026-02-17T18:28:29-05:00

We act primarily as a market‑entry and representation partner for Polish manufacturers and a sourcing partner for North American buyers.

In some cases, we may support or help set up master distributor arrangements, depending on the product, strategy, and market requirements.

What information do you need from Polish manufacturers at the start?2026-02-17T18:29:02-05:00

To evaluate cooperation, we usually ask for:

Product catalog and basic specifications

Current pricing (ex‑works/POE), minimum order quantities

Existing certificates and test reports (if applicable)

Current sales levels in Poland/EU and on Amazon (if relevant)

Logistics details (packaging, pallets, lead times)

What information do you need from North American buyers?2026-02-17T18:29:50-05:00

To match you with the right suppliers, we ask for:

Product categories and examples

Target positioning (entry, mid, premium) and price expectations

Approximate volumes and timelines

Any specific requirements (certifications, packaging formats, private label, etc.)

What are your fees and how do you charge?2026-02-17T18:30:53-05:00

Our compensation structure depends on the type of cooperation (project‑based strategy work, ongoing representation, or sourcing services).

After an initial conversation, we will propose a model that fits your situation, such as retainers, success‑based commissions, or a combination.

We discuss all terms transparently before starting.

How long does it take to enter the U.S. or Canadian market?2026-02-17T18:34:45-05:00

Timelines vary by product, category, and target channel.

As a general rule, moving from first discussion to initial orders with new retail or distribution partners can take several months or longer, especially with major chains.

We help you set realistic expectations and build a step‑by‑step plan.

Do you attend trade shows?2026-02-17T18:36:07-05:00

Yes. We support manufacturers with trade show selection, preparation, meetings, and post‑show follow‑up in the U.S. and Canada.

In some cases, we can represent you on‑site or alongside your team, depending on the event and agreement.

How do we get started?2026-02-17T18:41:54-05:00

Polish manufacturers: Contact us with a short description of your products, current markets, and goals for the U.S. and Canada.

North American buyers: Contact us with your product interests, positioning, and volume needs.

POL-Bridge Agency | Ottawa, Ontario | Canada
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